Your Questions Answered
Everything you need to know about our courses and learning platform
How long do I retain course access?
Lifetime access including all future updates. Revisit materials anytime, even after certification.
What types of courses do you offer?
We provide a variety of courses, including E-commerce, Web Development, Ethical Hacking, Business, Programming, Python, and more.
Are the courses beginner-friendly?
Yes! Our courses cater to all levels, from beginners to advanced learners. Each course includes step-by-step instructions and real-world projects.
Do you offer certificates?
Yes, upon course completion, you receive a verifiable certificate that can be added to your resume or LinkedIn profile.
Are there any live classes or mentorship programs?
Yes, we offer live Q&A sessions, mentorship programs, and community support to help you succeed in your learning journey.
What payment methods do you accept?
We accept all major payment options including JazzCash, EasyPaisa, UPay, bank transfers, and credit/debit cards (Visa/MasterCard). All transactions are secured with SSL encryption.
How do I access my courses after payment?
Instant access! You'll receive login credentials after successful payment. Access courses 24/7 through our learning portal.
What if I face technical issues during a course?
24/7 support available via WhatsApp (+92 334 6602179) or email. Average response time: 24 hours. Screen sharing assistance for complex issues.
Can I get a refund if unsatisfied?
We offer 7-day money-back guarantee. Submit refund request through dashboard with reason. Processed within 72 hours to original payment method.
What are the system requirements?
Compatible with all devices: Android 8+, iOS 13+, Windows 10+, macOS Catalina+. Minimum 2MBPS internet speed recommended for video lessons.
How often are courses updated?
Content refreshed quarterly to reflect industry changes. Students receive free lifetime updates to purchased courses.
Can I access courses on mobile?
Absolutely! Our progressive web app works offline and supports Android/iOS. Download lessons for commute learning.
We're Here to Help!
If you have any questions, need support, or simply want to get in touch with us, we’re always available! You can reach out to us through the following channels:
1. Contact Form
Fill out the form on our Contact Us page, and our team will get back to you as soon as possible.
2. Email
Send us an email at support@eskillspro.com, and we’ll respond within 24 hours.