Shipping & Service Policy

1. Digital Delivery Policy

All courses are delivered digitally with immediate access:

  • Instant enrollment upon successful payment
  • 24/7 access to course materials
  • Automatic account setup within 15 minutes of purchase
  • Email confirmation with access instructions

2. Service Availability

  • Platform uptime guarantee: 99.9% monthly
  • Scheduled maintenance notifications 24 hours in advance
  • Mobile-optimized learning experience
  • Multi-device access synchronization

3. 7-Day Satisfaction Guarantee

Our refund policy ensures risk-free learning:

  • Full refunds within 7 days of purchase
  • No questions asked policy
  • Course progress limit: 15% completion
  • Digital refund processing within 3 business days

See our Return Policy for details

4. Technical Requirements

  • Internet connection (1Mbps minimum)
  • Modern web browser (Chrome, Firefox, Safari)
  • PDF reader for course materials
  • Video playback capability

5. Content Updates

Course materials are regularly updated. All enrolled students receive free lifetime access to updated content versions. Major updates are announced via email and platform notifications.

6. Support Services

  • 24/7 technical support via email
  • Live chat support (9AM-9PM GMT)
  • Comprehensive knowledge base
  • Community discussion forums

Average response time: 2 hours for critical issues

7. Payment Security

  • SSL encrypted transactions
  • PCI-DSS compliant payment processing
  • Multiple currency support
  • 3D Secure authentication

8. Policy Updates

We reserve the right to modify these terms. Continued use of services constitutes acceptance of current policy. Significant changes will be notified via registered email.